Hiring the first office person: a day-one SOP
A practical test for when to hire the first CSR or office person, plus a day-one SOP covering phones, the lead log, scheduling, and a clean handover from the owner.
Section
1 article
A practical test for when to hire the first CSR or office person, plus a day-one SOP covering phones, the lead log, scheduling, and a clean handover from the owner.